You need to have php short tags enabled. Regarding our support we answer all questions within 24hrs, if you have cheap or not properly configured server it's not our fault. We have sites pushing over 2 million clicks/day on our script and it works flawless. From other scripts feel free to choose, arrow scripts, trade expert, epowertrader, crystal trader and JMB is working as you said on new product. We have over 1k clients and if for them script is not buggy thn it's related to your server config. As much as it's my loss to loose you as customer, it's even bigger loss for your site to not work on trade pulse. Cheers