they installed
PHP 5.2.17 (cli) (built: Jan 7 2011 10:39:29)
Copyright (c) 1997-2010 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
with the ionCube PHP Loader v4.0.10, Copyright (c) 2002-2011, by ionCube Ltd., and
with Zend Optimizer v3.3.9, Copyright (c) 1998-2009, by Zend Technologies
And still not working. Maybe we need new version or smth else? Pleease help.