Messages

1

Trade Pulse Support / Re: Clear logs + cache

« on: May 12, 2012, 11:43:31 PM »

Oh ps.

I just noticed that I only have version 1.0.6 of TP on my server (as it's 1.0.9 now).
I assumed I had the latest version as I did not receive any update messages.
But when I try to do an update and check for updates (check for latest updates (upgrade)) I get the following message:

There is no updates available on the server now
Please try again later.

How can I enjoy the latest version of TP and the new Algo? (I've been dying to try this one out!) :-)

Thanks!
7exclusive

2

Trade Pulse Support / Clear logs + cache

« on: May 12, 2012, 11:34:34 PM »

Hey support,

Today I received an email from my hosting company telling me the following:

Your website has been found to be in violation of section 3 "Your Obligations" of our Hosting and Virtual Dedicated Hosting Service Agreement.
The relevant passage of this agreement has been provided below:

    "You shall not use the Service in any way that shall impair the functioning or operation of Our Services or equipment."

Your website currently has an improperly configured directory structure. More specifically, the following directories have exceed the maximum 1,024 file/folder count.

The amount of files/folders in the above location(s) are affecting our hosting administrator's ability to efficiently back up your site, and is adversely impacting the performance of global maintenance operations for the shared server. Exceeding this 1,024 file/folder limit can also cause file system latency which reduces the responsiveness of all files contained on this shared server. This affects not only your web site but all other customer web sites utilizing this service.

We understand that this misconfiguration was not intentional, as such we respectfully request that you reduce the file/folder count within the above directories to less than 1,024 total files & folders combined.


And then I get a list of folders that have more than 1024 files in it. They also mention that if do not resolve this issue, my websites are eligible for suspension and deletion.
So I need to fix this issue asap

The problem is that almost all of the folders are from the tp/data/logs and tp/data/logs/cache folders have more than 1024 files in them (around 1700).
Is there a way to reduce these folders in terms of amount of files it has, or turn caching off in my settings?

I would hate that my websites would get suspended for something stupid like this

Can someone please enlighten me in what I need to configure/adjust to resolve this issue?

(I assume just deleting the logs / cache is 1. not an option for the correct functioning of my site and 2. will not solve the issue on a longer term as the logs/cache will be filled again and I will encounter the same issues).

Thanks in advance!

Best Regards,
7exclusive

3

Trade Pulse Support / Re: htaccess prevents virtual includes...

« on: January 20, 2011, 01:12:21 AM »

Hey,

I do have this strange side effect when turning off the mentioned 'Include main pages (if possible) .....' option:

Now my productivity has fallen from 200% to around 100%, and my incoming hits have doubled (from 6k to 12k).

And when I used to refresh the page, I always got to see the 2nd face (index.shtml)... Now when I keep refreshing, I always get to see the index.html page so it seems, the pages are not really alternating?

According to google analytics I'm closer to 6k than 12k, so it seems incoming hits are counted double?

Also, when I got to www.7exclusive.com, the url gets transformed to http://www.7exclusive.com/index.html?tp_s=1


EDIT / SOLUTION:
Looks like when I turn the option back on and use for example <?php include("toplist.html"); ?> instead of <!--#include virtual="toplist.html" --> in my template html files, the php one does indeed get rendered as it should be... Guess I'm just going to replace all my includes with php includes and see what happens.

The problem with the double counting is that I had the htaccess tracking enabled + also had the <!--#include virtual="/tp/ssi_in.php"--> present (which by disabling the 'Include main pages (if possible) .....' option got activated (the include code got rendered and most likely caused the double tracking).

Maybe this is useful for anyone who encounters the same problem...


Best Regards,
7exclusive

4

Trade Pulse Support / Re: htaccess prevents virtual includes...

« on: January 19, 2011, 01:39:51 AM »

Hey Kildoozer,

Thanks! turning off that option indeed did the trick for me
Many thanks for providing the solution!

Best Regards,
7exclusive

5

Trade Pulse Support / Re: htaccess prevents virtual includes...

« on: January 15, 2011, 12:57:41 AM »

My host says it's has nothing to do with the hosting... 

Anyone else maybe knows if there's something I can add or change to htaccess file to have the virtual included files show up? As htaccess prevents them from showing (when I remove htaccess everything loads normally), I assume there is something I can add to the htaccess file to make them 'allowed' or something...

Or maybe an even easier solution is possible? I don't know...

Any help would be greatly appreciated!

Thanks in advance!

Best Regards,
7exclusive

6

Trade Pulse Support / Re: htaccess prevents virtual includes...

« on: January 13, 2011, 01:49:26 AM »

Hmmmm... No one else has encountered this problem before? 

7

Trade Pulse Support / htaccess prevents virtual includes...

« on: January 12, 2011, 04:08:54 AM »

Hey all,

I have this strange issue here that I cannot seem to solve.

So here goes:
I have 2 index faces for my page (index.html and index.shtml).
In TP I have put index.html as my main page, index.shtml as page#2
Lastly, I have created the htaccess file: DirectoryIndex tp_in.php index.shtml index.html index.php index.cgi

Problem now is that the 2 index faces are indeed showing at random, but all my virtual includes in my templates are not processed.
for example: <!--#include virtual="navigation.html" -->
this code is not processed and therefore the navigation bar at the top is not shown. (I also have a toplist.html, a thumblist.html etc).

When I remove the htaccess file form the server, I get all my virtual includes back (so the navigation bar is shown again), but then I only get the the main index.html page (index.shtml is then never shown).

I tried to add the navigation.html to the htaccess file so I would get:
DirectoryIndex tp_in.php index.shtml index.html index.php index.cgi navigation.html

but this doesn't seem to solve the issue (navigation bar is still not shown).

My website: www.7exclusive.com

Any help on this issue would be greatly appreciated  

ps. my archive pages still generate alls virtual includes without any problem... (http://www.7exclusive.com/st/archives/archive0.html)

Best Regards,
7exclusive

8

Trade Pulse Support / Re: Tracking on subdomain not working

« on: December 17, 2010, 03:27:58 PM »

I have a similar problem.

One my main domain 7exclusive.com I'm tracking hits and clicks without any problem.

My other site analgapeteens.com is located on the same server in a submap 'analgapeteens'.

The tracking code is included on my analgapeteens template (when I check the source of the generated index page, I can see that the script is generated).
Now for the problem: Clicks are registered without any problem in Tradepulse of analgapeteens.com, but it doesn't count any incoming hits. 

Best Regards,
7exclusive

Anyone?

9

Trade Pulse Support / Re: Tracking on subdomain not working

« on: December 16, 2010, 01:47:06 AM »

I have a similar problem.

One my main domain 7exclusive.com I'm tracking hits and clicks without any problem.

My other site analgapeteens.com is located on the same server in a submap 'analgapeteens'.

The tracking code is included on my analgapeteens template (when I check the source of the generated index page, I can see that the script is generated).
Now for the problem: Clicks are registered without any problem in Tradepulse of analgapeteens.com, but it doesn't count any incoming hits. 

Best Regards,
7exclusive

10

Trade Pulse Support / Re: TP License price

« on: December 02, 2010, 10:41:51 AM »

Oh ok, thx for the clarification... Just checking :-)

11

Trade Pulse Support / TP License price

« on: December 01, 2010, 08:41:56 AM »

Hey all,

I searched the forum but couldn't find the answer (I know it's not a technical issue but didn't know where else to ask )

It's just a bit confused about the price of TP.

On the front page of Script Pulse it says:

Merry XMAS and HAPPY NEW YEAR 2011 - 30% discount

And a bit lower on the page it states:


So if I'm not mistaken $100 for the paid version.

But when I log in, I only get the option to buy a license for $250

I'm kind of confused what the price for a single TP license exactly is, because $100 seems a better deal to me than $250 - 30%

Thanks in advance!
7exclusive