Script Pulse

Trade Pulse => Trade Pulse Support => Topic started by: H on April 10, 2012, 05:50:34 AM

Title: FORBIDDEN You don't have permission to access mass.php
Post by: H on April 10, 2012, 05:50:34 AM: I cant delete trades. >:( You don't have permission to access mass.php is the error.

please note: removing suPHP is not a solution I can implement - so please give a solution that does not require that.

thanks
H
Title: Re: FORBIDDEN You don't have permission to access mass.php
Post by: ip0li on April 10, 2012, 06:53:25 AM: Try to chmod file 644 or ask your host, this is permission related setting!
Title: Re: FORBIDDEN You don't have permission to access mass.php
Post by: H on April 10, 2012, 06:59:03 AM: it was at 644. I tried 755 and same error - no different. The hosts support person thinks it might be a script designed response rather than from the server.

in any case its not permissions - that was 644.
so, why would mass.php tell me its forbidden??

FYI - -we are running suPHP - SAFEMODE has to be left off - cant chmod user/group to apache, it has to remain as my account name .
Title: Re: FORBIDDEN You don't have permission to access mass.php
Post by: ip0li on April 10, 2012, 07:37:22 AM: email me ftp and tp access info to info@scriptpulse.com together with link to this thread, thnx.
Title: Re: FORBIDDEN You don't have permission to access mass.php
Post by: H on April 10, 2012, 08:42:03 AM: email sent
Title: Re: FORBIDDEN You don't have permission to access mass.php
Post by: H on April 12, 2012, 07:54:00 AM: So how is this going?
Title: Re: FORBIDDEN You don't have permission to access mass.php
Post by: Marko on April 14, 2012, 02:54:28 AM: 644 is in fact the maximum permitted permission for PHP files under default suPHP configuration... if mass.php is in its own folder, could be that folder permissions are disabled or direct access is blocked by htaccess rule
Title: Re: FORBIDDEN You don't have permission to access mass.php
Post by: H on April 14, 2012, 06:58:55 AM: Once again, its my Hosting Supports Level 1 techs who are at fault.................I really hate idiots who are allowed to wear IT caps............anyway The culprit was a "new security messure" against php pages misbehaving - mass.php triggered a false positive and was flagged as dangerous and thats why my permission to execute it was forbidden. One of the more savvy techs at my hosting told me that.

where the tech support level 1 comes into play is I ASKED tech support first before coming here what the trouble was. and instead of going to find someone who could answer the question - the level one tech on duty replied back to me it was my script because everything else looked normal..... >:(

so if you find yourself in a mystery where the permissions are 644 on the script and 755 on the dir and it still gets a server permissions type of error - ask your support if "new security messures" might have flaged your php script as falsely dangerous.......................